If your news app does not seem to be working properly, you may need to try the steps below.
- Uninstall the app from your device
- Power down your device for a minute or two and then power back up
- Reinstall the app while on a strong wifi connection
Additionally, it may also be helpful to try and reboot your wifi network. If these steps do not seem to work, please send in a support ticket through the app.
If you have completed these steps (in this exact order) and you are still experiencing an issue, please send in a support ticket through the app by following the steps belo