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Android App | FAQs

Android: How Do I Send A Support Ticket Through The App?
Within the app: 1) Go to the app Settings tab at the bottom of the screen 2) Tap on Contact Support 3) This will bring up an email where you can write...
Thu, 26 Aug, 2021 at 2:23 PM
Android: Why The Articles Are Arranged As They Are
The app will actually mirror the website where there are a group of Top Stories pinned to the top and after those top stories, the articles will be sorted b...
Fri, 27 Aug, 2021 at 1:48 PM
Android: How To Find The App Version
Within the app: 1) Tap on the Settings icon in the app 2) Scroll down and click on Version 3) This will provide your app's version number This...
Wed, 1 Sep, 2021 at 1:33 PM
Android: How To Take A Screenshot
To take a screenshot with your Android Phone: Hold the Volume down key and the Power key (Side key) simultaneously.  The screen will flash, indicating t...
Wed, 25 Aug, 2021 at 2:02 PM
Android: How To Uninstall And Reinstall
To uninstall an app from an Android App: Force close the app if it is running. Locate the app on your home screen. Press and hold until you see the opt...
Tue, 24 Aug, 2021 at 5:37 PM
Android: How do I "Clear Cache/Data" on my mobile Device?
If you wish to delete the cache and data: 1. Go to the device Settings  2. Select the Apps / Applications option. 3. Select the app icon. 4. Click on ...
Tue, 24 Aug, 2021 at 5:33 PM
Android: How to "Force Close" an App
1) Click the menu icon that looks like three lines. 2) Find the app you wish to close by sliding left and right. 3) Once you find the app, swipe the app u...
Tue, 24 Aug, 2021 at 5:53 PM
Android: My News-APP does not appear to be working properly
If your news app does not seem to be working properly, you may need to update the specific App as we may have recently pushed out a new update.  Also, be su...
Wed, 25 Aug, 2021 at 2:41 PM
Android: Push Notifications and Alerts
To Enable Push Notifications: 1) Go to the app Settings 2) Tap on Push Notifications 3) Here you can enable the category of push notifications you wish t...
Wed, 25 Aug, 2021 at 4:09 PM
Android: How To Create An Account
You are not required to create an account in order to utilize the app.  However, by creating an account you can bookmark articles to come back to at a later...
Fri, 27 Aug, 2021 at 2:04 PM