ABC15 Phoenix Support Portal (KNXV)
_APP and WEBSITE Feedback
_HELP and Technical Support
_Send NEWS and CONTENT Feedback to the Station
Call in News or Tip: 602-685-6397
_Call in News or Tip: 602-685-6397_
_Go to News Website_
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SEE: FAQ HelpDesk Schedule/Hours
KNXV Phoenix (ABC15)
Live Streaming News
News Broadcast Schedule
Broadcasting (TV and RADIO)
How to Submit a Support Request
Submit a Support Request
Mobile News App Configuration
Can I Change the Font Size?
How To Enable Closed Captioning
Push Notifications FAQs
Push Notifications - iOS Configuration Instructions
Push Notifications - Android Configuration Instructions
Mobile App FAQs
To Avoid Launching Videos By Mistake
Must I Register My Email Address To Use The App?
How Can I Watch the "Live News"
Why Does The App Sometimes Jump To The Top Of The HomePage?
Why Are Some Articles Out-Of-Date Sequence?
Personal Preferences and Accounts
Broadcast Station Policies
Ads in Mobile Apps and Websites
Mobile News App Weather
Can I Change The Zip Code For Weather?
What Do The Symbols Mean On The Weather Screen
Digital Support Operations - General FAQs
HelpDesk Availability & Holiday Schedule
HOLIDAY SCHEDULE & AVAILABILITY
CHAT Online Sessions
SUPPORT PORTAL-NEW TICKET Support
How To Submit A New Support Ticket
As a Viewer, How Do I Submit A New Support Ticket?
Find Browser/Program/APP details
How to find the Web Browser Version in use
How to find the Android APP Version info
How to find the iOS APP version
Mobile Device Issues
My mobile News-APP does not appear to be working properly
I cannot LogIn to the APP with my Samsung Note-4 or S-5
How To "Force Close" An App
How do I "Clear Cache/Data" or Re-Install an App on my mobile Device?
Windows-8 App is not working
How to take a Screen-Shot
Screen Shot with an Apple Mobile Device
Screenshot with a Samsung phone
What is PolitiFact?